Thank you so much for your kind review and understanding! We’re truly sorry that one piece arrived broken — even with careful packaging, porcelain can be delicate during transit. That’s why we included 2 extra pieces in your order, and we’re glad you received them. Your satisfaction means a lot to us, and we’ll keep improving our packaging to ensure an even better experience next time. Enjoy your beautiful new dinnerware, and we look forward to serving you again!